Job Type: Part-Time
Compensation:
Commission-based
Meetings and training: $18/hour
About Us:
Position Summary :
Responsibilities:
Customer Acquisition:
Attracting new members by reaching out to leads through phone calls, emails, social media, and in-person consultations.
Conducting gym tours and providing potential members with information on memberships, classes, and facilities.
Sales Conversion:
Closing sales by enrolling prospective members into gym memberships.
Offering and promoting special deals, discounts, and packages (e.g., trial classes, promotions).
Follow-Up:
Nurturing leads and following up with interested individuals who have not yet signed up.
Maintaining relationships with current and past members to encourage renewals and referrals.
Customer Service:
Handling customer inquiries and resolving issues or concerns.
Ensuring the satisfaction of existing members to foster long-term retention.
Administrative Tasks:
Maintaining accurate records of leads, memberships, and sales.
Processing memberships and payments, ensuring proper documentation and database updates.
Marketing Collaboration:
Collaborating with the marketing team to create and execute promotions, events, and advertisements that attract new members.
Promoting the gym’s social media presence and assisting with online campaigns.
Target Achievement:
Meeting or exceeding sales goals and targets set by the gym.
Reporting on sales activities and performance metrics.
Skills & Qualities:
Sales Expertise:
Strong communication and persuasive skills.
The ability to close sales and overcome objections.
Customer Focused:
A friendly, approachable personality with a passion for fitness and kickboxing.
Empathy and the ability to understand customer needs.
Goal-Oriented:
Focused on meeting monthly or quarterly sales targets.
Time Management:
Effectively managing appointments, tours, and follow-ups while balancing administrative duties.
Knowledge of Fitness & Kickboxing:
Understanding the benefits of kickboxing and fitness training, able to articulate how the gym’s services can help clients reach their fitness goals.
Being able to explain class schedules, membership tiers, and pricing clearly.
Digital Proficiency:
Familiarity with customer relationship management (CRM) software and membership management systems.
Comfortable using social media platforms to engage with potential members.
Sales Strategies:
Lead Generation:
Partner with local businesses, schools, and community organizations to generate leads.
Host introductory kickboxing classes or free events to attract people to the gym.
Word-of-Mouth & Referrals:
Encourage satisfied members to refer friends or family.
Offer incentives or discounts for successful referrals.
Trial Classes & Promotions:
Offering free or discounted trial classes to entice potential members to experience the gym.
Seasonal promotions to encourage sign-ups.
Follow-up & Retargeting:
Use email marketing or SMS to follow up with leads who’ve shown interest but haven’t signed up yet.
Send personalized messages or offers based on the potential customer’s preferences.
Job Type: Part-Time
Compensation:
Commission-based
Meetings and training: $18/hour
About Us:
Position Summary :
Responsibilities:
Customer Acquisition:
Attracting new members by reaching out to leads through phone calls, emails, social media, and in-person consultations.
Conducting gym tours and providing potential members with information on memberships, classes, and facilities.
Sales Conversion:
Closing sales by enrolling prospective members into gym memberships.
Offering and promoting special deals, discounts, and packages (e.g., trial classes, promotions).
Follow-Up:
Nurturing leads and following up with interested individuals who have not yet signed up.
Maintaining relationships with current and past members to encourage renewals and referrals.
Customer Service:
Handling customer inquiries and resolving issues or concerns.
Ensuring the satisfaction of existing members to foster long-term retention.
Administrative Tasks:
Maintaining accurate records of leads, memberships, and sales.
Processing memberships and payments, ensuring proper documentation and database updates.
Marketing Collaboration:
Collaborating with the marketing team to create and execute promotions, events, and advertisements that attract new members.
Promoting the gym’s social media presence and assisting with online campaigns.
Target Achievement:
Meeting or exceeding sales goals and targets set by the gym.
Reporting on sales activities and performance metrics.
Skills & Qualities:
Sales Expertise:
Strong communication and persuasive skills.
The ability to close sales and overcome objections.
Customer Focused:
A friendly, approachable personality with a passion for fitness and kickboxing.
Empathy and the ability to understand customer needs.
Goal-Oriented:
Focused on meeting monthly or quarterly sales targets.
Time Management:
Effectively managing appointments, tours, and follow-ups while balancing administrative duties.
Knowledge of Fitness & Kickboxing:
Understanding the benefits of kickboxing and fitness training, able to articulate how the gym’s services can help clients reach their fitness goals.
Being able to explain class schedules, membership tiers, and pricing clearly.
Digital Proficiency:
Familiarity with customer relationship management (CRM) software and membership management systems.
Comfortable using social media platforms to engage with potential members.
Sales Strategies:
Lead Generation:
Partner with local businesses, schools, and community organizations to generate leads.
Host introductory kickboxing classes or free events to attract people to the gym.
Word-of-Mouth & Referrals:
Encourage satisfied members to refer friends or family.
Offer incentives or discounts for successful referrals.
Trial Classes & Promotions:
Offering free or discounted trial classes to entice potential members to experience the gym.
Seasonal promotions to encourage sign-ups.
Follow-up & Retargeting:
Use email marketing or SMS to follow up with leads who’ve shown interest but haven’t signed up yet.
Send personalized messages or offers based on the potential customer’s preferences.